How VirtualStaff365 started

In 2009, Neville Samuels was co-founder of a successful online business. The only problem was, he was spending way too much time responding to customer emails, even on the weekends, public holidays and family holidays.

He and his business partner knew something had to give. So they recruited a virtual staff member from India, then switched to the Philippines, where they felt the quality of outsourcing was higher. Within two weeks of training, Neville had freed up a lot more of his time.

It was life changing, and the main inspiration for Neville starting VirtualStaff365. Today, the business helps businesses grow their teams at only a fraction of the cost of expanding a team in Australia.

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About our  team

Our base is in Melbourne Australia, and our offices overlook the beautiful Royal Brighton Yacht Club on the Esplanade.

This is where Neville and Michael are based and run the Australian operations.

When you call Virtualstaff365, you will come through to them, and will speak to an Australian, every time.

Yuri is based in the Cebu and heads up our Philippine operations. Yuri is supported by Jane in Manila. We also have Katrina and Mae helping us, along with a range of other part-timers that help ensure that all our work is always done..

Both Yuri and Merry Jane have been virtual assistants working from home, before they started working for us.

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What our clients say

Find out what other Australian business owners have to say about the candidates they interviewed and subsequently hired as part of VirtualStaff365’s carefully designed outsourcing program.