If you had to ask me what the most important question you need to ask yourself when hiring virtual staff is, my answer would be the decision to go ahead.

Asides from that however? The next most momentous decision would probably be deciding whether you hiring office-based virtual staff or home-based workers is the better option!

It’s important to remember that one isn’t “better” than the other – just different. Each flavour of virtual assistant has their own strengths, and may be more suitable for certain situations.

Today, we’re once again shining the spotlight on office-based virtual staff…

Buildings in the Philippines where there are office-based outsource staff.

Office-based virtual staff give you more resources

Business expansion means hiring additional staff.

More than that though, it also means purchasing more equipment so your virtual team can do their work.

While your virtual assistants’ personal computers will be good enough for most jobs, there are some cases where they simply won’t cut it.

Perhaps you need:

  • A VPN (virtual private network)
  • Physical and data security measures
  • Phone routing systems
  • More powerful computers
  • Redundancy and backup systems

The solution? Hire office-based virtual staff.

Your virtual staffing agency will set your office up with all the necessary equipment, ensuring your virtual staff have access to the tools and infrastructure to function.


You’re looking to build a team

Most of my clients are relatively small businesses, looking for an extra pair of hands to take care of boilerplate work, or for a more affordable way of bringing certain skills onboard.

However, some of my clients are looking for more than that.

In many cases, this is because the work itself requires close collaboration – the sort that even today’s high-tech telecommunications can’t provide.

For these types of problems, hiring office-based virtual staff is the solution.

Nothing compares to an in-person brainstorming session, or the immediacy that comes with being based in the same office when you need clarification. If that’s the type of immediacy your industry and business requires, office-based staff might be the solution.

Staff wearing identification card

You need 24/7 oversight

Certain jobs and projects require 24/7 oversight.

Unfortunately, you won’t always be able to do that – as business owner, you’ve got other things on your plate, after all!

One good example is call centres. Say somebody calls in with an issue which needs to be escalated beyond your front-line agent. To minimise wait times, it’s best to have a supervisor on-site who can take the call and minimise hold time.

When the presence of other staff is crucial, your business needs someone who can immediately intervene and resolve critical issues.

For these situations, hiring office-based virtual staff is the only way to go.

Projects have high-risk security issues

If you’ve been following the news at all the past year or so, you’ll know that data security has gone from a somewhat fringe issue to the forefront of many people’s minds.

And if data security is a huge concern for your business, that leaves office-based virtual staff as the only realistic option!

This isn’t a put-down directed at home-based staff – we take great care to source you only trustworthy virtual assistants.

With home-based staff however, the fact of the matter is that in most cases, they’re using their own personal computers.

And, well, most ordinary people aren’t exactly cybersecurity experts!

When you opt for office-based virtual staff, you’re opting for greater stronger security measures. When you choose office-based virtual staff, you can enjoy:

Hire office-based virtual staff with the help of VirtualStaff365

Looking to hire office-based virtual staff for your growing business?

You need a virtual staffing agency that understands your unique needs. They’ll help you determine whether your business needs home or office-based virtual staff.

VirtualStaff365 doesn’t just find virtual staff for you – we provide comprehensive service, including:

  • Setting up your office
  • Providing essential office equipment
  • Handling HR and admin duties
  • Test applicants
  • Give you resources to oversee and keep in touch with your team
  • On-site training facilities

Eager to get your start? Contact VirtualStaff365 today on (03) 8842 4300 to see how we can help your business.