eCommerce Assistants
Looking to grow your eCommerce business? Hiring virtual eCommerce staff is the ideal solution! Find your new virtual eCommerce assistant with the help of VirtualStaff365.
Upscale Your Business with an Online eCommerce Assistant
Looking to upscale your online business or grow your eStore operations? A virtual eCommerce assistant is the ideal solution!
With VirtualStaff365 eCommerce outsourcing, you can build a team that is fast, skilled and efficient so you can get back to doing what you do best; running your business.
No matter your industry, our talent pool of qualified eCommerce assistants can assist with everything from supply chain, and inventory management to graphic design, web development and customer service. What are you waiting for? Take the pressure off your Australian employees and let our eCommerce virtual assistants do the heavy lifting.
Why Choose VirtualStaff365 for eCommerce Outsourcing?
If you’re looking to hire eCommerce staff online, VirtualStaff365 should be top of mind. With an emphasis on ethical practice, quality talent, top service and affordable rates, it’s easy to see why VirtualStaff365 is Australia’s leading eCommerce BPO. We even offer a no-risk guarantee!
Forget dealing with offshore call centres; our head office and executive team are based in Melbourne, so you will experience complete transparency and tailored advice every step of the way.
VirtualStaff365 strives to build lasting relationships with our clients and provide ongoing support to upscale businesses, improve efficiency and boost sales outcomes while delivering a positive and mutually beneficial experience for employee and employer.
Call our Melbourne office on 03 8842 4300 and find out how our eCommerce virtual assistants can help you and see how it works.
What Can Virtual eCommerce Outsourcing
Do for My Business?
Improve Customer Satisfaction
The simplest and easiest tasks to outsource are repetitive ones, such as customer service, order fulfillment and invoicing. With a virtual eCommerce assistant, enquiries can be answered quicker, orders can be filled faster, and your customers will enjoy their online shopping experience.
Enhance Operational Efficiency
Outsourcing key eCommerce operations streamlines workflows, cuts costs, and drives growth. Our eCommerce assistants can ensure that your website, logistics, orders, customer service and marketing are managed effectively and efficiently so you can get more orders.
What are the Benefits of Outsourcing Virtual eCommerce Staff?
Your eCommerce store operates 24/7, 365 days a year – the work never stops, and there is so much to do, which is why finding the right resources and staff to support your eCommerce operations is critical.
Our virtual eCommerce staff will help you to do all those repetitive tasks required to help you manage output, grow your business and ultimately, make more profits.
From answering emails and calls to order fulfilment, graphic design and data entry, a virtual eCommerce assistant will improve efficiency at every stage of business.
We have experience recruiting eCommerce talent that have previously worked with Australian, US and other international eCommerce marketplaces and sites, including eBay and Amazon.
This means onboarding a virtual eCommerce assistant with experience, saving you time and money. Call now to hire an eCommerce assistant for your business!
Ready to build your specialist team?
Show me how it worksMeet Some of Our Clients:
Case Studies
At Virtualstaff365, we are passionate about working with organisations of all sizes including eCommerce businesses and, particularly, clients looking to grow. Save time, save money and save stress by building a virtual team with virtual staff outsourcing.
Micro Business
SME's
E-Commerce Business
Client Testimonial
What Our Client Say About Us
We’ve helped businesses find the perfect talent and candidates land their dream jobs. Here’s what our clients have to say about working with us.
More Testimonial
Affordable eCommerce Outsourcing
We understand that SMEs don’t have an unlimited budget or resources, which is why we offer affordable eCommerce outsourcing solutions so you can grow your business and your team sustainably.
Whether you want to outsource eCommerce customer service, supply chain support or webstore assistance, a virtual eCommerce assistant has you covered.
We have a talent pool of the following virtual eCommerce staff roles:
- Customer service
- Live chat
- Product listing / merchandising
- Graphic design
- Supply chain and shipping
- Drop-shipping and order fulfilment
- Backend web development
- Website design and build
Contact us now and see how we can help you save time and money while growing your eCommerce operations.
Speak to the MelbourneeCommerce Outsourcing Specialists
As a leading eCommerce BPO in Melbourne, we’ve helped many Australian SME clients find staff to support their online business. We always aim to build lasting relationships with our clients and provide ongoing support to upscale businesses, improve efficiency and boost sales outcomes.
With a head office and executive team based in Melbourne, VirtualStaff365 strictly adheres to Australia’s legal and ethical practices and offers complete transparency and tailored advice every step of the way. This ensures that both staff and business have a positive and mutually beneficial experience.
Give us a call today to find out how our virtual eCommerce assistants can help you!
eCommerce Outsourcing FAQs
Will my assistant be familiar with platforms like Shopify, Amazon, or eBay?
Yes. We have a talent pool of eCommerce assistants who are experienced with a range of online shopping platforms, including Shopify, Amazon, eBay, WooCommerce, and Etsy. We can help you hire eCommerce assistants with the right experience for the job.
How do I communicate with my outsourced eCommerce assistant?
While we manage the HR of your eCommerce staff, you’ll be responsible for training and setting up communication channels. You can communicate via your preferred tools—email, Slack, Zoom, or task management platforms like Asana or Trello—whatever you choose. Our eCommerce assistants adapt to your workflow for seamless collaboration.
What if I’m not satisfied with the assistant assigned to me?
Client satisfaction is our priority, which is why we offer a no-risk gurantee.
If you’re unhappy with your virtual assistant services within the first month, you can give us 24 hours’ notice to end the arrangement. And if it’s not working in the next 5 months, all we require is 1 week’s notice.
What tasks can an eCommerce assistant handle?
An eCommerce assistant can manage product listings, update inventory, handle customer service inquiries, process orders, manage returns, support marketing campaigns, run reports, and assist with basic admin and data entry tasks.
Get in touch
We’d love to hear from you. Please fill out this form.
Call our Melbourne office
Mon-Fri from 8am to 5pm.
(03) 8842 4300
Email us
info@virtualstaff365.com.au
Visit us
Visit our office HQ.
Suite 5, 69-71 Rosstown Rd, Carnegie, VIC 3163
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Our Specialist Virtual Staff Teams
eCommerce
Get your online store in tip-top shape with a virtual eCommerce specialist that can manage product listings, order processing, and online store operations at scale.
Marketplace Support
Turbocharge your seller onboarding with trained onboarding specialists, backed up with our inhouse marketplace guru, to ensure your sellers have a seamless experience.
Grow your business for a fraction of the cost with a Melbourne team behind you.
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