Effective communication is the backbone of any successful business.
When communications are unclear or break down, productivity and efficiency drop and your business suffers!
Working in an environment with virtual assistants across multiple time zones can be challenging, but with effective communication tools at our disposal and strict systems in place, our VAs work in a seamless environment together with their clients.
We believe that successful and effective communication is one of the major factors in the success of any client/virtual assistant relationship.
That’s why, no matter what field of work our VAs are in, we emphasise communication as the key essence to a successful working relationship.
Improve communication with your Virtual Assistants and Virtual Staff
Here are some tips on how to work better, become more productive and make work more enjoyable for you and your VAs.
Today’s technology makes it easier and cheaper to communicate than ever before, especially when it comes to working with virtual assistants.
Whether it’s a conference call or private meeting on Skype, email, Google hangouts or mobile communication, your VAs are always reachable.
We also make use of our GoToMeetings account as a backup video tool, for when Skype and the other accounts let us down.
Online project management systems make it easy to manage large projects with multiple team members, keeping everyone in the loop at the same time.
At VirtualStaff365, we believe in embracing technology if it makes our lives easier and your business more productive!
Don’t micromanage your virtual staff
When you hire virtual staff, you need to trust that they are capable of doing the job at hand.
This requires you to work closely with them at the start to ensure they know exactly what’s required of them.
While it’s important to stay on top of things, you can do this with daily updates or regular reports. But once you start micromanaging your staff, you undermine their confidence and negate the very reason you hired them in the first place.
Micromanaging means monitoring every employee and their tasks, not really possible or practical. Efficient systems will ensure a smooth operation, unhindered by excessive communication which often results from micromanaging.
Managing time – especially across multiple time zones
When communicating across time zones, it’s important to put systems in place that suit both sides. VAs generally work at the convenience of their clients, making the time factor less important.
Part of our onboarding process ensures that they are well trained in our time management systems. This makes it easy for you to quantify their effectiveness and value to you as a business owner. It also allows you, together with feedback reports, to gauge their suitability for the position.
Create rapport between you and your virtual staff
Effective communication makes for a smooth running of your business.
It also allows you to build a rapport with your virtual staff.
If you are clear on what you require, and you convey this clearly your staff will respond accordingly.
If your staff are unclear on something and do not speak up, problems occur. That’s why we encourage an open relationship between you, your virtual staff and us. It builds confidence and good working relationships all round!
VirtualStaff365 understands your needs!
As specialists in our field, we place an emphasis on excellent communication, both between us and you our client, as well as with our invaluable team of virtual assistants. Call Neville on 0402 11 66 06 for a chat.
VirtualStaff365 specialises in providing affordable high-quality virtual assistants to
Australian businesses. Our virtual staff will help your business thrive and
succeed while minimising salary overheads.