Think about the last time you bought a car. That wasn’t the last time you ever talked with the dealership, was it? We’re willing to get you get back in touch with your dealer at least once every couple of months – you need to get your car serviced, after all.
Hiring virtual staff is a lot like that!
Your virtual assistant service doesn’t stop once you’ve signed the dotted line. In fact, that’s just the beginning of our relationship. Just like the car dealer, we do a lot of work for you post-hire to ensure your virtual staffing works.
What type of work? We’re glad you asked…
Time-tracking: how we keep your virtual staff accountable
One of the things that makes business owners anxious about hiring virtual staff is how to make sure they’re still on-task. Most of the usual tactics you might use for your local staff won’t work – you can’t look over to their desk to see if they’re on-topic!
Luckily, your virtual assistant service has you covered.
We set you up with detailed time-tracking software that the tracks time your staff are working for you.. Once it’s installed on your virtual assistant’s computer, you’ll be able to track what they’re doing on their computer.
We use programs that record what your virtual staff are doing. Our software also tells you how active they are, down to keystrokes and mouse movements allowing you to catch out anybody who’s idling on a page while checking their phone.
Additionally, we also track their browser usage, allowing you to track which websites they’re visiting and whether they’re job-relevant.
Our software willeven take and randomly-selected screenshots of their desktop.
All of this ensures you know that your virtual staff are on-task and working for you. Just be sure not to abuse this power – your virtual staff are real people, not computer programs!
Choose a virtual assistant service that looks after admin work for you
More staff means more admin and clerical work. And frankly, very few people have the patience for that.
Luckily, that’s where we come in.
A virtual assistant service like VirtualStaff365 doesn’t just hire – we also process and maintain your virtual staff for you too.
No need to look at timesheets or dive into bookkeeping programs every fortnight when we take care of payroll for you. That also means that pay runs are never late or forgotten!
Additionally, our teams in Manila and Cebu ensure all your HR needs are taken care of. We manage the HR component of your virtual team and resolve any dramas and problems, ensuring a smooth, well-functioning team at your business.
All of this with a single, drama-free monthly invoice.
Our no-risk guarantee
Sometimes, things just don’t work out between you and a new employee. According to some metrics, almost 50% of all hires are gone in the first 18 months, regardless of seniority.
While there are probably other factors at play, the simple fact of the matter is that sometimes things just don’t work out.
Luckily, our no-risk guarantee protects you on the off-chance that your virtual staff are off the mark.
If you’re unhappy with how things are going at any point within the first six months, you can end it right there. No need to sign any termination forms or process any severance payments. All you need to do is give us 24-hours notice – we’ll handle the rest.
That’s all there is to it!
Click here to learn more about our unique no-risk guarantee.
We keep your team running
At VirtualStaff365, we’re proud of how many outsourcing services we’re able to provide business owners like yourself.
One of these is office-based virtual staff.
For many businesses, office-based virtual staff is the perfect choice. In particular, it’s great for businesses that need extra resources, close teamwork or additional security.
And just like any other office, your virtual office requires a whole host of support functions to operate smoothly. Office-based staffing is more than just taking your virtual staff and dumping them into an office. If these resources are in your office, you’ll need to provide:
- IT support and security
- Management and supervision
- Site security and maintenance
- Cleaning services
And that’s just the tip of the metaphorical iceberg.
Luckily, you don’t have to micromanage all the minutiae that come with opening a new office. With a virtual assistant service, there’s no need for you to look for a suitable office, hire office staff or set up computers and networks – we do all of that for you.
Not all agencies do this for you – many will connect you with the staff and leave the rest up to you. If you’re looking to build an office of virtual staff, choose a provider that includes all the set up in their services.
Virtual assistant services don’t finish once someone’s been hired
Hiring virtual staff isn’t the end of your relationship with your virtual staffing agency – rather, it’s just the beginning!
The job of a virtual assistant service continues long after you’ve found a virtual assistant. As such, you’ll want to make sure you don’t just choose a service that connects you with the right staff, but also looks after you post-hire.
VirtualStaff365 prides itself on being more than just a virtual assistant finder.
We know that SMEs don’t have time to look after all the work that comes with retaining a new staff member (virtual or otherwise). On top of sourcing quality staff, we also provide small and medium business a range of services that make hiring virtual staff almost effortless.
Reach out to Neville and the team today – call (03) 8842 4300 or get in touch with us online to see how we can help your business.