VirtualStaff365 Testimonials

Takle Developments

In 2016 we approached Neville Samuels of Virtual Staff 365 enquiring about outsourcing creative services to reduce our overheads whilst maintaining quality and reliability. Neville arranged Skype interviews with suitably qualified offshore professionals.

We engaged one of these professionals at a very attractive hourly rate saving approximately $40,000 per annum

Neville has maintained diligent contact with us during and after the settling in period.

I could not speak more highly of Neville’s commitment to client satisfaction and genuine care for our business.

CEO – Lenrose Manufacturing Jeweller

Neville and his team have been fantastic. Assisting us with office admin tasks and social media planning, his remote staff are friendly and helpful. I would highly recommend VirtualStaff365.

Cafe 80

I was introduced to Neville, as I had a huge data entry workload to be done with Xero that I needed to be completed in a short space of time. Neville made sure my virtual assistant was at work each day on time, the work was done within budget, and I never had to worry about anything.

I highly recommend Neville and VirtualStaff365.

Michael’s great at understanding exactly what you need in terms of virtual assistance, finding the right person or people with the right skills, and facilitating the process so that everything happens seamlessly. I highly recommend his services!

I had a big task that needed doing. Outsourced it to Neville at VirtualStaff365, he found Jane who did a very good job, it was completed faster than expected and below the initial budgeted estimate. Very happy with the quality and the whole service in general, would highly recommend.

Neville and his team are responsive and also provided support and advice on setup and training. Having worked with Neville previously, I had no hesitation working with him again and appreciate his team’s efforts to ensure our requirements have been met and exceeded. We are very happy with our new team member and the on-going support.

Great service , advice communication. I would highly recommended Neville and his team.

Neville and his team were recommended to us and I am glad they were.
The entire process of recruiting has been as professional as you could hope for and the ongoing support is extraordinary.
Congratulations Neville.

You have been a tremendous assistance to allowing us to continue growing our business in a very competitive environment.

Redshift Consultancy

We engaged Neville to recruit and provide administration support for our company from June 2018 until November 2018.

During each stage of the process, we found Neville and his team to be extremely professional, efficient and courteous towards our needs. Neville was very attentive at the beginning of the process to ensure we recruited the right employee, along with the setting up of procedures. Once the communication channels between myself and the employee were in place, Neville let us manage our employee as we wished, however he was always only a telephone call away, should we require further assistance.

Our employee, Jane, was exceptional. She was a very reliable employee, extremely punctual with no attendance issues what so ever. Jane was a very quick worker, so much so that it was hard to keep up with the volume of work she was producing! Jane was very capable in her role, able to work independently and was an excellent communicator. We would definitely love to work with Jane again in the future.

Therefore, this campaign was a very successful and extremely cost effective way of meeting our short-term administrative needs. It was an absolute pleasure to work with Neville and his team and we wouldn’t hesitate to recommend VirtualStaff365, as we will certainly use Neville’s services for our future needs.

Highly recommended – Neville found a professional & highly competent virtual assistant who was able to begin work within a matter of a couple of days. Neville is a pleasure to deal with – he understands my work logistics and knows how to found the right staff required.

So professional and always communicating with us – proactive and preventative. Highly recommend VirtualStaff365 to anyone needing to outsource any admin! Neville was fantastic at explaining the realities of working for virtual staff and then found us the perfect staff member for our team!

Neville and the staff at Virtual Staff 365 are fantastic. The work that I needed was done quickly and accurately and I highly recommend their services to anyone who is looking for virtual staff solutions.

Most professional and thorough service. It feels we have the staff member next door. I can highly recommend Neville & his team

I have worked with a few other virtual outsourcing companies and VirtualStaff365 are the only company who not just finds and trains the right virtual staff for you, they hold your hand and guide you through the whole process and are always on the front foot with helping you understand how to best work with your virtual staff. I have not met another company who is as involved, as proactive and as caring as VirtualStaff365.

We have a local Bayside digital agency Confetti Design and we pride ourselves on providing great quality work at an affordable price. When we launched we used local Australian freelancers but quickly found that they often didn’t put us a priority or went awol. This impacted our quality of service and was extremely stressful as a growing small business wanting to build a great reputation.
We then discovered the benefits of dedicated outsourced designers and developers. We tried several companies before being introduced to Brighton based Neville Samuels and his company Virtual Staff 365.

What Virtual Staff 365 offers that other outsourcing doesn’t is strategic approach to help us find the right kind of solution for our needs. Many outsourcing companies will ask what you are looking for and go find it. With other outsourcing providers there was no ‘why you need this type of staff’ or ‘what is your goal’ in the consultation.

Neville is local so I can meet with him if I need to, there is a very efficient and personal person on the ground in the Philippines as well. People often think virtual staff = cheap and it’s not what we wanted, we wanted a safe solution that is overseen by structure and processes as well as value for money to allow us to offer great prices to our customers. Sure you can go and find your own staff directly that are cheaper but there is no quality control or management service that gives you piece of mind. We also tried that and it turned out to be no better than a local freelancer going awol. One of the outsourced staff we have now has been with us for over 4 years now.

We have had multiple hiring experiences with Neville, Michael, Yuri and the 365 team and we are extremely happy to recommend them to any business looking to grow their team with an outsourced staff solution.