While working as a virtual assistant has its differences from a conventional position, one thing that doesn’t change is the importance of a good resume.

If you want to be chosen for virtual assistant jobs, a good resume and CV are essential. A good application highlights the attributes, experience, and skills that make you the perfect choice for a particular role.

In addition to soft skills and work experience, that also means technical skills.

So, what type of technical skills do you need to not only land a virtual assistant job but to thrive?

Virtual assistant working at computer keyboard

What are technical skills, and why do they matter?

Let’s get something out of the way: when we say technical skills, what we mean your knowledge and abilities in the field of information technology (IT).

Why does this matter? Simple: most virtual assistants will be working remotely. You’ll probably be using a variety of software and systems to communicate and collaborate with your colleagues.

And we haven’t even gotten started on candidates who are applying for virtual assistant jobs in technical fields!

In addition to virtual PAs and customer service positions, VirtualStaff365 also recruits for highly technical industries, such as IT and even architecture – in other words, jobs that will put your skills to the test.

As such, a certain level of technical competence is required if you want to do your job!

Training manuals and resources for virtual assistant job

What technical skills do virtual assistants need?

Like we mentioned above, even the most straight-forward virtual assistant roles require at least some technical competence.

That’s because every virtual assistant job uses similar software behind-the-scenes, including:

  • Timekeeping software
  • Payroll software
  • Project management tools
  • Data and cloud storage platforms

Don’t worry, it isn’t rocket science – each of these platforms is user-friendly, and aren’t much more complicated than your typical smartphone app.

However, there are certain positions that have their own unique technical requirements…


Social media management

Last month, we talked about how virtual assistants can level up your social media strategy (click here to get caught up).

One element of the social media manager role we didn’t quite get to cover was the technical side.

Many businesses might use scheduling apps such as Hootsuite and Hubspot to help manage their social media strategies.

Not to mention, you’ll also need to have a good grasp on the principles of data analysis and reporting, as well as any unique analytics tools your eventual employer might use for their social media.


Technical writing

It isn’t just technical roles where you’ll need technical skills – case-in-point, copywriting roles.

Many copywriting roles will see you writing copy about complex ideas. That can include highly-technical processes and information.

Good virtual assistants can write technical reports, press releases, company policies, executive summaries, and technical instructional materials that don’t just communicate what readers need to know but do it in a way that’s easy to follow.

That doesn’t just take good writing skills – it also requires a solid technical understanding on your own part.


Virtual accountants and bookkeepers

Gone are the days of doing one’s bookkeeping and accounting using a physical ledger or paper records. Nowadays, most businesses have moved on to accounting and bookkeeping software such as MYOB, QuickBooks, and Xero.

These are just 3 of the more popular platforms in Australia. Frankly, it’s no wonder that these systems have taken off:

  • Much of the grunt-work is automated
  • Reports are generated automatically
  • Searching for specific transactions is a breeze

If you’re applying to become a virtual accountant or bookkeeper, you’ll need to know your way around these platforms.


H3> Data management

Many businesses nowadays rely heavily on data. As such, knowing how to research, encode, manage, and store them is a must for many virtual assistant jobs.

Data management is a highly technical skill – you’ll need to know how to collect, organise and interpret data. Some of the technical skills needed can include:

  • Database management
  • Database design
  • Statistical analysis
  • Quantitative research
  • Data analysis

On top of the data itself, you’ll also need to know your way around data management and analysis tools.


IT and development roles

This one should be a no-brainer!

As an IT specialist or developer, you’ll be working directly with computers, apps, and programs respectively. Naturally, you’ll need to know what you’re doing!

Even if you aren’t applying for an IT or developer role, basic coding and programming skills look fantastic on your resume. Even basic competence in IT (either on the hardware or software side) can help you troubleshoot problems, making you a strong candidate for virtual assistant jobs.


Looking for a virtual assistant job that’s perfect for your skills?

Let Virtualstaff365 help you find what you’re looking for!

If you’re looking for virtual assistant jobs, VirtualStaff365 can help.

We help Australian businesses fill all sorts of roles, ranging from data-entry all the way up to niche positions like architectural draftspeople or financial analysts.

Long story short, we’ve got a job that’s perfect for your unique skill set!

Our jobs board is constantly being updated with new roles as they come in. Click here to check out our current listings or submit a resume, or click here to ask us any questions you might have.